Property Amenities

Property services

  • Laundry facilities
  • Elevator/lift
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry services
  • Wheelchair accessible
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Coffee/tea in common areas
  • Tours/ticket assistance
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Smoke-free property
  • Safe-deposit box at front desk
  • Television in common areas
  • Multilingual staff
  • Free newspapers in lobby
  • Air-conditioned public areas
  • Children allowed
  • Gift shop
  • Gift shops or newsstand
  • Grocery/convenience store
  • Pets allowed with a fee
  • Wake-up service

Activities

  • Library
  • Community pool
  • Fitness equipment
  • Fitness facilities
  • Heated pool
  • Outdoor pool
  • Pool

Parking

  • Self parking (surcharge)
  • Electric car charging station

Business services

  • Computer station
  • 24-hour business center
  • Ballroom(s)
  • One meeting room

Food and drink

  • Snack bar/deli
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Wedding services
  • Barbecue grill(s)
  • Restaurant

Internet access in public areas

  • Wireless internet

In-Room Amenities

Features

  • Air conditioning
  • Soundproofed rooms
  • Iron/ironing board
  • In-room safe
  • In-room safe (laptop compatible)
  • Bathtub or shower
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Desk
  • Desk chair
  • Deep soaking bathtub
  • Rainfall showerhead
  • In-room climate control (heating)
  • Roll-in shower
  • Bathroom grab bars
  • Wheelchair accessible
  • Heating
  • In-room climate (air conditioning)
  • Shower/tub combination
  • Smoke alarms in rooms

Services

  • Turndown service
  • Daily housekeeping

Food and drink

  • Minibar
  • Coffeemaker
  • Complimentary coffee
  • Microwave
  • Mini-fridge

Bedding and linens

  • Hypo-allergenic bedding available
  • Down comforter
  • Linens provided
  • Premium bedding

Bathroom

  • Towels provided
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Accessible bathtub
  • Shower/tub combination
  • Toilet

Media and electronics

  • Free local calls
  • Netflix available
  • Television
  • Cable TV service
  • Flat-panel TV
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Pay movies
  • iPod docking station
  • Free wired high-speed Internet

Reviews

Hotel Paradox, Autograph Collection

855 Reviews #12 of 58 hotels in Santa Cruz

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    371
  • Very Good
    270
  • Average
    121
  • Poor
    56
  • Terrible
    37

Recent Reviews

betsyw638 wrote a review on April 13, 2024
Trip Type: Family

No housekeeping and no privacy.

Lobby is cute and the room was well appointed (except the pillows, which are lumpy). We were put in a ground floor room where the window faced a high traffic area. The sheer curtains afforded no...
Safari29305730891 wrote a review on April 11, 2024
Trip Type:

Sleepless in Santa Cruz

I was assigned a room just around the corner from the elevator. The room was reduced in size by about a quarter in order to make room for the elevator shaft, making the room rather claustrophobic...
Kannika D wrote a review on March 30, 2024 Santa c
Trip Type:

Phone number is not working

The number on the website for the hotel is not a working number. I can’t contact my friends who came from Italy whom i booked the room for them to stay. This is the number that i try to call...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.