Property Amenities

Property services

  • Safe-deposit box at front desk
  • Luggage storage
  • 24-hour front desk
  • Smoke-free property
  • Multilingual staff
  • Free newspapers in lobby
  • Air-conditioned public areas
  • Pets not allowed
  • Wake-up service
  • Children allowed
  • Families welcome


  • Fitness facilities
  • Fitness facilities (surcharge)

Food and drink

  • Free breakfast
  • Breakfast service
  • Continental breakfast
  • Refrigerator

Business services

  • Business center
  • One meeting room


  • Free self parking
  • Parking onsite

Internet access in public areas

  • Wireless internet

In-Room Amenities


  • Air conditioning
  • Partially open bathroom
  • Shower/tub combination
  • Desk
  • Desk chair
  • Iron/ironing board
  • In-room safe
  • In-room safe (laptop compatible)
  • Jetted bathtub
  • Smoke alarms in rooms
  • Heating

Media and electronics

  • Free WiFi
  • Free local calls
  • Television
  • Satellite TV service
  • Cable TV service
  • Free wired high-speed Internet
  • Digital TV service


  • Daily housekeeping


  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Toilet
  • Towels provided

Food and drink

  • Microwave
  • Coffeemaker
  • Mini-fridge
  • Wet bar

Bedding and linens

  • Linens provided
  • Premium bedding


Best Western Inn

279 Reviews #27 of 56 hotels in Santa Cruz

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible

Recent Reviews

Joyce E wrote a review on November 13, 2022
Trip Type:

BEST Western is the BEST

Great breakfast everyday. Very friendly and accommodating staff. They make your stay as pleasant as possible by going the extra mile. For the room rate and the breakfast it was well worth the money...
blkbxr2019 wrote a review on October 20, 2022
Trip Type: Couples

Terrible Service

had to fix toilet in my room. 2 of 2 front desk personnel were terrible. employee and manager could not process gift card. totally inept employees. very noisy. heard street traffic all night. i do...
clb6963 wrote a review on October 17, 2022 roseville
Trip Type: Couples

Santa Cruz Inn

Chair was dirty and old, the foot stool was just as dirty. The carpets were old and no flow of "matching" room style. The bathroom was small and the shower took forever to heat up, the fan was old...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.