Property Amenities

Property services

  • Safe-deposit box at front desk
  • Luggage storage
  • 24-hour front desk
  • Smoke-free property
  • Multilingual staff
  • Free newspapers in lobby
  • Air-conditioned public areas
  • Pets not allowed
  • Wake-up service
  • Children allowed
  • Families welcome


  • Fitness facilities
  • Fitness facilities (surcharge)

Food and drink

  • Free breakfast
  • Breakfast service
  • Continental breakfast
  • Refrigerator

Business services

  • Business center
  • One meeting room


  • Free self parking
  • Parking onsite

Internet access in public areas

  • Wireless internet

In-Room Amenities


  • Air conditioning
  • Partially open bathroom
  • Shower/tub combination
  • Desk
  • Desk chair
  • Iron/ironing board
  • In-room safe
  • In-room safe (laptop compatible)
  • Jetted bathtub
  • Smoke alarms in rooms
  • Heating

Media and electronics

  • Free WiFi
  • Free local calls
  • Television
  • Satellite TV service
  • Cable TV service
  • Free wired high-speed Internet
  • Digital TV service


  • Daily housekeeping


  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Toilet
  • Towels provided

Food and drink

  • Microwave
  • Coffeemaker
  • Mini-fridge
  • Wet bar

Bedding and linens

  • Linens provided
  • Premium bedding


Best Western Inn

282 Reviews #27 of 56 hotels in Santa Cruz

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Recent Reviews

abig9er wrote a review on May 06, 2023
Trip Type: Couples

Good on site parking. clean, quiet room.

Got a very reasonable price and a pleasant Quiet room. Parking was offsite in the courtyard which is a big plus! Overall I thought it was a great experience The room I was in that great water...
Srchann wrote a review on April 08, 2023 Santa Clara, California
Trip Type: Business

A Motel, but a nice one! Just off 17 and 1

Wake up calls requested but never delivered. Billed for days not stayed past checkout. Not happy. Breakfast was good a typical standard motel microwave food. Overall, not pleased. A lower end...
Hannah S wrote a review on March 19, 2023
Trip Type: Family

Don’t judge a book by its cover

Don’t judge the hotel from the exterior! The rooms are very nice and updated. Clean rooms , take my word. Is it the Ritz…. No but you would not know you were at a best western from inside your...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.