Property Amenities

Parking

  • Free RV, bus, truck parking
  • Free self parking
  • Parking onsite
  • Wheelchair-accessible parking available

Property services

  • 24-hour front desk
  • Express check-out
  • Television in common areas
  • Dry cleaning/laundry services
  • Smoke-free property
  • Air-conditioned public areas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Children allowed
  • Families welcome
  • Multilingual staff
  • Pets not allowed
  • Wheelchair accessible
  • Wake-up service

Food and drink

  • Free breakfast
  • Breakfast buffet
  • Continental breakfast
  • Vending machines

Activities

  • Outdoor pool
  • Heated pool

Business services

  • Business center
  • Fax services available
  • Printer

Internet access in public areas

  • Wireless internet

In-Room Amenities

Services

  • Daily housekeeping

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Satellite TV service
  • Premium TV channels
  • Free WiFi
  • Cable TV service

Food and drink

  • Microwave
  • Coffeemaker
  • Complimentary coffee
  • Mini-fridge

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Toilet
  • Shower

Features

  • Desk chair
  • Iron/ironing board
  • Desk
  • Bathtub only
  • Wheelchair accessible
  • Access via exterior corridors
  • Air conditioning
  • Roll-in shower

Bedding and linens

  • Linens provided
  • Premium bedding

Reviews

SureStay Hotel by Best Western Santa Cruz

495 Reviews #51 of 58 hotels in Santa Cruz

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    77
  • Very Good
    83
  • Average
    100
  • Poor
    101
  • Terrible
    134

Recent Reviews

alanna s wrote a review on March 06, 2024 Santa Cruz, California
Trip Type:

Happy Stay. Happy Day!

Fresh coffee every morning with doughnuts for breakfast. Appreciative of the hotel manager Laura, who was very nice and helpful with getting checked in and making sure I had everything I needed. It...
drewleesc wrote a review on February 27, 2024 Santa Cruz, California
Trip Type:

Wonderful Stay!

Wonderful stay as always! Rooms were clean. free breakfast. Stress fee. For the rate I can say this hotel is a much better stay than other hotels of comparable price range in Santa Cruz. Laura is...
Leilani G wrote a review on February 24, 2024
Trip Type:

Accommodating and Friendly

It was great and last minute(my mistake) but very accommodating.I felt at home, staff was great and attentive. I have stayed a few times since and will always come back here when I’m in the area. The...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.