Property Amenities

Food and drink

  • Barbecue grill(s)
  • Picnic area
  • Coffee/tea in common areas
  • Free breakfast
  • Wedding services
  • Continental breakfast

Property services

  • Express check-in
  • Coffee/tea in common areas
  • Front desk (limited hours)
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry services
  • Smoke-free property
  • Safe-deposit box at front desk
  • Concierge services
  • Multilingual staff
  • Free newspapers in lobby
  • Air-conditioned public areas
  • Children allowed
  • Pets not allowed
  • Wheelchair accessible


  • Free self parking
  • Free RV, bus, truck parking
  • RV, bus, truck parking (surcharge)
  • Parking onsite


  • Common area hot tub
  • Community pool
  • Outdoor pool
  • Pool

Business services

  • Fax services available

Internet access in public areas

  • Wireless internet

In-Room Amenities


  • Daily housekeeping
  • Free newspaper

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Flat-panel TV
  • Free WiFi
  • Digital TV service
  • Free wired high-speed Internet
  • Plasma TV
  • Premium TV channels


  • Towels provided
  • Free toiletries
  • Hair dryer
  • Toilet

Bedding and linens

  • Pillowtop mattress
  • Premium bedding
  • Sofa bed
  • Linens provided


  • Iron/ironing board
  • Bathtub or shower
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Air conditioning
  • AM/FM alarm clock radio
  • Desk
  • Desk chair
  • Heating
  • In-room climate (air conditioning)
  • In-room climate control (heating)
  • Smoke alarms in rooms
  • Wheelchair accessible

Food and drink

  • Coffeemaker
  • Cookware, dishware, and utensils
  • Dinnerware
  • Dishes and utensils for kids
  • Dishware and utensils
  • Microwave
  • Mini-fridge


Quality Inn & Suites, Santa Cruz Mountains

136 Reviews #1 of 3 hotels in Ben Lomond

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Recent Reviews

T5156XUadamc wrote a review on April 08, 2023
Trip Type:

Fine for an overnight stop

Fine for an overnight stop. Rooms are looking a little dated. Just needs a good freshen up and new paint. No breakfast provided despite booking this with breakfast the day before as supply issue? No...
CamillzWould wrote a review on February 10, 2023 Sequim, Washington
Trip Type: Solo travel

Dirty room. People above me stomping all night long. Nice employee’s, though…

One of the worst hotels I’ve ever used. I thought because it’s a chain it would be fine. The toilet needed to be stabilized with a bolt. At least one was missing; it tipped when sat upon! Dirty...
KayeSwan wrote a review on December 28, 2022 Sacramento, CA
Trip Type:

Nice location, but not "rejuvenated"

We have stayed at this motel several times over the years. The desk staff is usually friendly and helpful, but the condition of the rooms leaves much to be desired. Their description here on...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.