Property Amenities

Property services

  • Elevator/lift
  • 24-hour front desk
  • Express check-out
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • Laundry facilities
  • Multilingual staff
  • Free newspapers in lobby
  • Air-conditioned public areas
  • Only service animals are allowed
  • Pets not allowed
  • Children allowed
  • Coffee/tea in common areas
  • Wake-up service

Parking

  • Covered parking (fees may apply)
  • Electric car charging station
  • Self parking (surcharge)
  • Parking onsite

Food and drink

  • Free breakfast
  • Vending machines
  • Breakfast buffet
  • Coffee/tea in common areas
  • Complimentary full, hot breakfast
  • Complimentary hot breakfast buffet
  • Continental breakfast

Activities

  • Sauna
  • Sauna (surcharge)

Internet access in public areas

  • Wireless internet

Business services

  • One meeting room
  • Printer

In-Room Amenities

Features

  • Air conditioning
  • Shower/tub combination
  • Iron/ironing board
  • Desk
  • Desk chair
  • Roll-in shower
  • Wheelchair accessible
  • Bathtub only
  • Blackout drapes/curtains
  • Heating
  • In-room climate (air conditioning)
  • In-room climate control (heating)
  • Smoke alarms in rooms

Bathroom

  • Shower/tub combination
  • Towels provided
  • Hair dryer
  • Toilet

Media and electronics

  • Phone
  • Free local calls
  • LCD TV
  • Cable TV service
  • Free WiFi
  • Flat-panel TV
  • Free wired high-speed Internet
  • HDTV
  • Smart television
  • Television
  • iPod docking station
  • Premium TV channels
  • Satellite TV service
  • Stereo
  • Voicemail

Food and drink

  • Wet bar
  • Coffeemaker
  • Cookware, dishware, and utensils
  • Dinnerware
  • Dishes and utensils for kids
  • Dishware and utensils
  • Microwave
  • Mini-fridge
  • Complimentary coffee
  • Ice maker

Bedding and linens

  • Linens provided
  • Premium bedding

Reviews

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

583 Reviews #17 of 56 hotels in Santa Cruz

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    228
  • Very Good
    221
  • Average
    65
  • Poor
    34
  • Terrible
    35

Recent Reviews

monami2019 wrote a review on October 20, 2022 McMinnville, Oregon
Trip Type: Couples

Sleepless night. Rude staff

One of my top ten worst hotel experiences in the US. Was greeted with a 10 dollar parking fee that was undisclosed prior to booking. Front desk staff refused to remove fee and became rude. Was...
73jackieh wrote a review on September 12, 2022 San Rafael, California
Trip Type: Solo travel

Do not stay here if you are handicapped, or smart!

I had specifically asked if the reservationist was on the premises of the hotel and they confirmed they were. The pool, which I depended on for rehabilitation was empty and under repair. The first...
spectra21 wrote a review on September 03, 2022 Boston, Massachusetts
Trip Type: Family

Economical stay for a family

Stayed in this hotel as we were looking for a family friendly accommodation with a suite set up. We stopped in Santa Cruz as a midway between Mt View and Monterey . We got a 1 bedroom suite with 2...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.