Property Amenities

Property services

  • Elevator/lift
  • 24-hour front desk
  • Express check-out
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • Laundry facilities
  • Multilingual staff
  • Free newspapers in lobby
  • Air-conditioned public areas
  • Only service animals are allowed
  • Pets not allowed
  • Children allowed
  • Coffee/tea in common areas
  • Wake-up service

Parking

  • Covered parking (fees may apply)
  • Electric car charging station
  • Self parking (surcharge)
  • Parking onsite

Food and drink

  • Free breakfast
  • Vending machines
  • Breakfast buffet
  • Coffee/tea in common areas
  • Complimentary full, hot breakfast
  • Complimentary hot breakfast buffet
  • Continental breakfast

Activities

  • Sauna
  • Sauna (surcharge)

Internet access in public areas

  • Wireless internet

Business services

  • One meeting room
  • Printer

In-Room Amenities

Features

  • Air conditioning
  • Shower/tub combination
  • Iron/ironing board
  • Desk
  • Desk chair
  • Roll-in shower
  • Wheelchair accessible
  • Bathtub only
  • Blackout drapes/curtains
  • Heating
  • In-room climate (air conditioning)
  • In-room climate control (heating)
  • Smoke alarms in rooms

Bathroom

  • Shower/tub combination
  • Towels provided
  • Hair dryer
  • Toilet

Media and electronics

  • Phone
  • Free local calls
  • LCD TV
  • Cable TV service
  • Free WiFi
  • Flat-panel TV
  • Free wired high-speed Internet
  • HDTV
  • Smart television
  • Television
  • iPod docking station
  • Premium TV channels
  • Satellite TV service
  • Stereo
  • Voicemail

Food and drink

  • Wet bar
  • Coffeemaker
  • Cookware, dishware, and utensils
  • Dinnerware
  • Dishes and utensils for kids
  • Dishware and utensils
  • Microwave
  • Mini-fridge
  • Complimentary coffee
  • Ice maker

Bedding and linens

  • Linens provided
  • Premium bedding

Reviews

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

586 Reviews #20 of 56 hotels in Santa Cruz

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    228
  • Very Good
    221
  • Average
    66
  • Poor
    34
  • Terrible
    37

Recent Reviews

JetSkiRacr1 wrote a review on April 06, 2023 Temecula, California
Trip Type: Family

Nice for the area.

$10 for parking. Seriously? Why? It's a nice hotel and the rooms seem fairly new. Sauna gets nice and hot. Pool full of kids and kind of cloudy so I passed. Santa Cruz looks pretty run down and many...
alisonp261 wrote a review on March 19, 2023 Walnut Creek, California
Trip Type:

Awful experience, rude staff

We stayed at this facility on March 10, originally with the intention of staying for one night only. The following morning, we decided to stay on for an additional evening. I went down to the desk at...
C7384VKjulien wrote a review on February 23, 2023
Trip Type: Family

Unsafe

Couldn’t get into parking due to homeless in front of parking to even check-in. Called front desk, no help, couldn’t stay. They charged not only the nights rent but $35 cancellation and parking fee...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.