Property Amenities

Property services

  • Elevator/lift
  • 24-hour front desk
  • Pool sun loungers
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • Laundry facilities
  • Multilingual staff
  • Fireplace in lobby
  • Air-conditioned public areas
  • Children allowed
  • Pets not allowed
  • Conference space
  • Beach sun loungers
  • Wheelchair accessible


  • Fitness facilities
  • Fitness equipment
  • Heated pool
  • Outdoor pool
  • Pool
  • 24-hour fitness facilities
  • Common area hot tub
  • Community pool
  • Full-service spa
  • Spa treatment room(s)

Food and drink

  • Free breakfast
  • Vending machines
  • Complimentary full, hot breakfast

Business services

  • Business center
  • 24-hour business center
  • Fax services available
  • Printer
  • Conference center
  • One meeting room


  • Free self parking
  • Parking onsite
  • Wheelchair-accessible parking available

Internet access in public areas

  • Wireless internet

In-Room Amenities


  • Air conditioning
  • Shower/tub combination
  • Desk chair
  • Iron/ironing board
  • Fireplace
  • Desk
  • Separate sitting area
  • Jetted bathtub
  • Wheelchair accessible
  • Roll-in shower
  • Heating
  • Smoke alarms in rooms
  • Balcony or patio
  • Patio
  • Spa services on site
  • Courtyard

Media and electronics

  • LED TV
  • Phone
  • Television
  • Cable TV service
  • Premium TV channels
  • Free WiFi
  • Free wired high-speed Internet
  • Flat-panel TV
  • Satellite TV service


  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Accessible bathtub
  • Toilet
  • Towels provided

Food and drink

  • Microwave
  • Coffeemaker
  • Mini-fridge

Bedding and linens

  • Free cribs/infant beds
  • Sofa bed
  • Rollaway/extra beds (free)
  • Linens provided
  • Premium bedding


Best Western Plus Capitola By-the-sea Inn & Suites

1,021 Reviews #1 of 4 hotels in Capitola

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Recent Reviews

Arlene H wrote a review on November 26, 2023
Trip Type:

Santa Cruz(Capitola) area is a great place to visit.

Room was excellent. Very roomy. We brought our bikes and had plenty of room to store them in our room. Biked to the beach from hotel. We walked to nearby bar and enjoyed trivia night. We were in...
shenkmantrust wrote a review on November 26, 2023
Trip Type: Solo travel

Great service, friendly, clean and safe

I stay here whenever I come to Santa Cruz. It is always clean, Steve at the front desk is always friendly and very helpful. I feel very safe here. They have a great breakfast with lots of variety...
John P wrote a review on November 25, 2023 Los Angeles, California
Trip Type:

Great place to stay, location, comfort, quiet, clean.

Great staff, very friendly and attentive. Convenient location. It’s not on the water but there is lots of shopping nearby. Also, you can walk down 41st Ave, towards the ocean for several local...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.