Property Amenities

Property services

  • Elevator/lift
  • 24-hour front desk
  • Pool sun loungers
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • Laundry facilities
  • Multilingual staff
  • Fireplace in lobby
  • Air-conditioned public areas
  • Children allowed
  • Pets not allowed
  • Conference space
  • Beach sun loungers
  • Wheelchair accessible


  • Fitness facilities
  • Fitness equipment
  • Heated pool
  • Outdoor pool
  • Pool
  • 24-hour fitness facilities
  • Common area hot tub
  • Community pool
  • Full-service spa
  • Spa treatment room(s)

Food and drink

  • Free breakfast
  • Vending machines
  • Complimentary full, hot breakfast

Business services

  • Business center
  • 24-hour business center
  • Fax services available
  • Printer
  • Conference center
  • One meeting room


  • Free self parking
  • Parking onsite
  • Wheelchair-accessible parking available

Internet access in public areas

  • Wireless internet

In-Room Amenities


  • Air conditioning
  • Shower/tub combination
  • Desk chair
  • Iron/ironing board
  • Fireplace
  • Desk
  • Separate sitting area
  • Jetted bathtub
  • Wheelchair accessible
  • Roll-in shower
  • Heating
  • Smoke alarms in rooms
  • Balcony or patio
  • Patio
  • Spa services on site
  • Courtyard

Media and electronics

  • LED TV
  • Phone
  • Television
  • Cable TV service
  • Premium TV channels
  • Free WiFi
  • Free wired high-speed Internet
  • Flat-panel TV
  • Satellite TV service


  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Accessible bathtub
  • Toilet
  • Towels provided

Food and drink

  • Microwave
  • Coffeemaker
  • Mini-fridge

Bedding and linens

  • Free cribs/infant beds
  • Sofa bed
  • Rollaway/extra beds (free)
  • Linens provided
  • Premium bedding


Best Western Plus Capitola By-the-sea Inn & Suites

1,030 Reviews #1 of 4 hotels in Capitola

TripAdvisor Traveler Rating

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Recent Reviews

Kathie R wrote a review on January 30, 2024 Petaluma, California
Trip Type:

A relaxing, comfortable stay close to the beach and town of Capitola.

What a beautiful, Best Western in every way. The amenities were great, including the hot tub and pool. The room is very spacious and has lots of areas to put your suitcases and relax. The beds were...
Jackson L wrote a review on January 09, 2024 Yuba City, United States
Trip Type: Family

Excellent place to stay when visiting Santa Cruz

Free hot breakfast, free ample parking, 24-hr free coffee and hot chocolate. Free fast wifi. Clean rooms and comfortable bed and pillows. Shower head was weak in our room for this stay. Other rooms...
Diane F wrote a review on January 02, 2024
Trip Type:

Great place to stay close to everything

Staff very friendly and welcoming. My room was spotless and had everything I needed. It's an easy 15-20 minute walk down to the beach. Nearby coffee shops, Whole Foods etc. I'm not much of a...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.