Property Amenities

Property services

  • Safe-deposit box at front desk
  • Luggage storage
  • 24-hour front desk
  • Smoke-free property
  • Multilingual staff
  • Free newspapers in lobby
  • Air-conditioned public areas
  • Pets not allowed
  • Wake-up service
  • Children allowed
  • Families welcome


  • Fitness facilities
  • Fitness facilities (surcharge)

Food and drink

  • Free breakfast
  • Breakfast service
  • Continental breakfast
  • Refrigerator

Business services

  • Business center
  • One meeting room


  • Free self parking
  • Parking onsite

Internet access in public areas

  • Wireless internet

In-Room Amenities


  • Air conditioning
  • Partially open bathroom
  • Shower/tub combination
  • Desk
  • Desk chair
  • Iron/ironing board
  • In-room safe
  • In-room safe (laptop compatible)
  • Jetted bathtub
  • Smoke alarms in rooms
  • Heating

Media and electronics

  • Free WiFi
  • Free local calls
  • Television
  • Satellite TV service
  • Cable TV service
  • Free wired high-speed Internet
  • Digital TV service


  • Daily housekeeping


  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Toilet
  • Towels provided

Food and drink

  • Microwave
  • Coffeemaker
  • Mini-fridge
  • Wet bar

Bedding and linens

  • Linens provided
  • Premium bedding


Best Western Inn

286 Reviews #27 of 58 hotels in Santa Cruz

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible

Recent Reviews

Esmererica wrote a review on January 15, 2024 Long Beach, California
Trip Type: Couples

Wonderful Staff and Ammenities, the internet was awful

The staff working there was kind and attentive. The breakfast was a-okay! A good selection to fill you up. The internet was awful. I couldn’t use my phone at all since I didn’t have any service in...
richardfloresusa wrote a review on December 20, 2023 Santa Cruz, California
Trip Type: Solo travel

Excellent room. Responsive and helpful staff. Clean dinning areas and lobby. Gym was available but I was too busy.

Excellent room. Responsive and helpful staff. Clean dinning areas and lobby. Gym was available but I was too busy enjoying my room. Staff helped me locate lost items when I switched rooms which made...
Paul M wrote a review on November 11, 2023 Walnut Creek, California
Trip Type: Couples

Relaxing stay in Santa Cruz

We spent a restful evening at the Santa Cruz Inn. The staff was friendly and helpful. The room was clean, the Wi-Fi signal was strong and reliable. The Inn is near a number of restaurants within...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.