Property Amenities

Food and drink

  • Barbecue grill(s)
  • Picnic area
  • Coffee/tea in common areas
  • Free breakfast
  • Wedding services
  • Continental breakfast

Property services

  • Express check-in
  • Coffee/tea in common areas
  • Front desk (limited hours)
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry services
  • Smoke-free property
  • Safe-deposit box at front desk
  • Concierge services
  • Multilingual staff
  • Free newspapers in lobby
  • Air-conditioned public areas
  • Children allowed
  • Pets not allowed
  • Wheelchair accessible


  • Free self parking
  • Free RV, bus, truck parking
  • RV, bus, truck parking (surcharge)
  • Parking onsite


  • Common area hot tub
  • Community pool
  • Outdoor pool
  • Pool

Business services

  • Fax services available

Internet access in public areas

  • Wireless internet

In-Room Amenities


  • Air conditioning
  • Iron/ironing board
  • Bathtub or shower
  • Access via exterior corridors
  • Blackout drapes/curtains
  • AM/FM alarm clock radio
  • Desk
  • Desk chair
  • Heating
  • In-room climate (air conditioning)
  • In-room climate control (heating)
  • Smoke alarms in rooms
  • Wheelchair accessible


  • Daily housekeeping
  • Free newspaper

Media and electronics

  • Phone
  • Free local calls
  • Television
  • Flat-panel TV
  • Free WiFi
  • Digital TV service
  • Free wired high-speed Internet
  • Plasma TV
  • Premium TV channels


  • Towels provided
  • Free toiletries
  • Hair dryer
  • Toilet

Bedding and linens

  • Pillowtop mattress
  • Premium bedding
  • Sofa bed
  • Linens provided

Food and drink

  • Coffeemaker
  • Cookware, dishware, and utensils
  • Dinnerware
  • Dishes and utensils for kids
  • Dishware and utensils
  • Microwave
  • Mini-fridge


Quality Inn & Suites, Santa Cruz Mountains

139 Reviews #1 of 3 hotels in Ben Lomond

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible

Recent Reviews

wrlesh wrote a review on October 25, 2023 San Diego, California
Trip Type:

Great location, but property not kept up

The hotel was in a beautiful location, but the property itself was rundown and neglected. Our room had several patches in the plaster that had not been repainted and the towel rack in the bathroom...
Deanna G wrote a review on September 04, 2023
Trip Type:

It’s all about the experience!

Such friendly people! Made our visit pleasant. Good price and comfortable bed. Check them out! We happened across this place and thought why not. Ended up talking to the gentleman that checked us in...
Elaine L wrote a review on August 05, 2023 Sebastopol, California
Trip Type:

Disappointing indeed

This place is overpriced and disappointing! I spent $236 for a decent room BUT breakfast was terrible with nothing for a diabetic! White bread, sticky buns and not much more. Hairdryer did not work...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.