Property Amenities

Property services

  • Elevator/lift
  • 24-hour front desk
  • Express check-out
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • Laundry facilities
  • Multilingual staff
  • Free newspapers in lobby
  • Air-conditioned public areas
  • Only service animals are allowed
  • Pets not allowed
  • Children allowed
  • Coffee/tea in common areas
  • Wake-up service


  • Covered parking (fees may apply)
  • Electric car charging station
  • Self parking (surcharge)
  • Parking onsite

Food and drink

  • Free breakfast
  • Vending machines
  • Breakfast buffet
  • Coffee/tea in common areas
  • Complimentary full, hot breakfast
  • Complimentary hot breakfast buffet
  • Continental breakfast


  • Sauna
  • Sauna (surcharge)

Internet access in public areas

  • Wireless internet

Business services

  • One meeting room
  • Printer

In-Room Amenities


  • Air conditioning
  • Shower/tub combination
  • Iron/ironing board
  • Desk
  • Desk chair
  • Roll-in shower
  • Wheelchair accessible
  • Bathtub only
  • Blackout drapes/curtains
  • Heating
  • In-room climate (air conditioning)
  • In-room climate control (heating)
  • Smoke alarms in rooms


  • Shower/tub combination
  • Towels provided
  • Hair dryer
  • Toilet

Media and electronics

  • Phone
  • Free local calls
  • LCD TV
  • Cable TV service
  • Free WiFi
  • Flat-panel TV
  • Free wired high-speed Internet
  • HDTV
  • Smart television
  • Television
  • iPod docking station
  • Premium TV channels
  • Satellite TV service
  • Stereo
  • Voicemail

Food and drink

  • Wet bar
  • Coffeemaker
  • Cookware, dishware, and utensils
  • Dinnerware
  • Dishes and utensils for kids
  • Dishware and utensils
  • Microwave
  • Mini-fridge
  • Complimentary coffee
  • Ice maker

Bedding and linens

  • Linens provided
  • Premium bedding


Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

588 Reviews #20 of 58 hotels in Santa Cruz

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible

Recent Reviews

Cheri G wrote a review on August 24, 2023 San Diego, California
Trip Type:

Good Freeway Access

Our room was very clean and our king bed was quite comfortable. The staff were all friendly and helpful. The location was perfect for us because of the easy freeway access. This hotel chain has a...
DINA GABRIELA M wrote a review on June 20, 2023
Trip Type:

Rude manager and dirty rooms

Rude manager!!!! We stay for 2 nights, they don’t clean the rooms daily only do it upon request. When I arrive the second day and saw the room was dirty, the people of the reception told me that...
JetSkiRacr1 wrote a review on April 06, 2023 Temecula, California
Trip Type: Family

Nice for the area.

$10 for parking. Seriously? Why? It's a nice hotel and the rooms seem fairly new. Sauna gets nice and hot. Pool full of kids and kind of cloudy so I passed. Santa Cruz looks pretty run down and many...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.